{% extends 'emails/base.html.twig' %}
{% block title %}Nouveau ticket {{ ticket.reference }} — Bubul{% endblock %}
{% block content %}
<h1 class="email-title">Nouveau ticket support</h1>
<div class="info-box">
    <span class="info-row"><strong>Référence</strong> {{ ticket.reference }} · {{ ticket.categoryLabel }}</span>
    <span class="info-row"><strong>Sujet</strong> {{ ticket.subject }}</span>
    <span class="info-row"><strong>Utilisateur</strong> {{ ticket.user.fullName ?: ticket.user.email }} — <a href="mailto:{{ ticket.user.email }}" style="color:#0C81E4;">{{ ticket.user.email }}</a></span>
</div>
<p class="email-text" style="font-size:13px;color:#4B5563;white-space:pre-line;background:#F9FAFB;border-radius:8px;padding:14px 16px;">{{ firstMessage.content }}</p>
{% include 'emails/_atoms/button/button.html.twig' with { label: "Répondre au ticket", href: adminUrl } only %}
{% endblock %}